Our Vision
Our mission
We are aware that it is very hard to find the necessary expertise to operate all IBM mainframe environments. No need for you to worry, since our mission addresses this exact problem by providing you with quality expertise for your IBM mainframe platforms. That’s not all: we are also innovating our way of making this expertise accessible. How? By providing our North American customers an at distance business model that guarantees them access to the required support and expertise through a 24/7 service. In doing business with Hera Evolution you are sure to find a solution to your problem because an entire team of long-standing experienced professionals will work with you.An example of a service rendered
The largest rail transport company in North America is calling on our services to provide support services for all CA IDMS environments on a 24/7 basis. We are the level one and level two support for all mission-critical problems related to all CA IDMS environments in accordance with pre-defined Service Level Agreements (SLAs) established with this customer.
We are also in charge of interfacing with Computer Associates tech support at CA Technologies for the resolution of level 3 problems and applying the recommended hot fixes provided by CA Technologies.
We are also in charge of keeping the CA IDMS environment up-to-date by applying the appropriate software hot fixes and we ensure that all new CA IDMS releases are in line with CA Technologies and the client’s support policy. We have migrated the CA IDMS environments from release 12 to the current release 17.
We are responsible for the performance monitoring and tuning of all CA IDMS databases (DBA role) and all CA IDMS central version environments (DCA role) at all times. The Hera Evolution DBAs maintain the CA IDMS databases while the Hera Evolution DCAs maintain the IDMS central versions environments.
With regards to the application development teams, our DBA team provides support to the development teams.
We are involved in verifying and testing disaster recovery procedures for all CA IDMS environments for this customer.
All of the above activities are performed from our “remote support facilities” as per Hera Evolution’s business model.
Occasionally and in according to customer requirements our experts may provide on-site support services (i.e. Meetings, DR testing, etc.).
Our experts
Executive Director
Finance and Operation
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Professional Experience
Possessing 30 years of experience in the field of information technology, the Executive Director and responsible of operations at Hera Evolution, Pierre Lapointe, has acquired solid skills, over the years.His wealth of knowledge at the technical level, with regards to human resources management without forgetting the marketing, fueled his desire to start his own business, Hera Evolution, from which he is co-owner.
Passionate about his career, he is not afraid to say that it is not just a means of income, but rather an integral part of his life. At Hera Evolution, he is responsible for the management and the training of personnel, as well as the recruitment. The management of financial and logistical operations are no longer a secret for him. Il s’occupe avec plaisir de gérer les ressources humaines. It is a pleasure for him to manage the human resources side of things. For him, the strength of a team is in much more than individual skills and experiences. Pierre Lapointe believes that it is imperative to put together the strengths of all members of a company, since as a team, they become a force to be reckoned with. He is in fact very proud of working with experts who each bring their personal touch to the company in order to provide its clientèle with an exceptional service. This relational aspect between his clientèle and his employees is very important to him. Building long-term relationships based on credibility and trust is an integral part of his daily life.
Are you wondering about the greatest strength of this executive? He perfectly understands the operational problems of large organizations and he is able to find solutions to resolve them efficiently! It is important to underline that he often worked in visionary positions requesting simultaneously a good sense of creativity and the ability to keep both feet on the ground. Pierre Lapointe has in fact previously worked for software vendors at CA Technologies and Cullinet, in addition to having worked within large services companies such as CGI, Gespro informatique and Ajilon.
His great curiosity and his ability to synthesize are also undeniable assets.
Executive Director
Sales and Marketing
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Expérience Professionnelle
The Executive Director Jean Guilbault, in charge of marketing and sales at Hera Evolution, knows how to earn his customers’ trust. He has built a loyal and devoted clientèle and has devoted himself, day after day, in drawing the interest of new leads by showing them that he is very well aware of the problems that they are faced with. It must be underlined that he has himself worked at the technical level for several years. With over 40 years of experience, it is a valuable resource in his field!Early in his career, he held the positions as a programmer, programmer-analyst and senior technical analyst for various companies. He then became an IDMS database sales representative at Cullinet, senior representative at Computer Associates and Director of sales at Uniface and Compuware.
Eager to meet the need of a very strong presence on the market, he founded the Hera Evolution company with Pierre Lapointe. The two colleagues already knew each other very well, since they had previously worked together at Cullinet and Compuware. Thus, they decided to complement each other’s professional passions and skills in order to provide an innovative business service at a distance to their clientele..
Jean Guilbault has a large network of contacts. With him, customers know exactly where they stand since he always conveys things as they are. Easy-going, positive, dynamic and energetic, he surely knows how to motivate his team!
Senior Consultant
CA IDMS, Uniface
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- Mainframe
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Professional Experience
The technical support in the CA IDMS environment, the specialized programming, the creation of help environments to programmers, the development and management of databases, as well as the development of tools to facilitate decision-making by the managers are at the heart of the professional life of the senior advisor Daniel Bureau.Totally autonomous, he knows how to solve problems quickly. Having worked on various projects during the past 36 years, he has gained a lot of related knowledge which are now useful in his job. For example, he has worked in the sales field, which enables him to apply such techniques in his current problem-solving tasks.
Daniel Bureau previously worked as a CA IDMS environment consultant for the CGI firm. Then, he managed an IDMS database team of administrators at CAE Electronics. It is subsequently thereafter that he worked in software sales and in technical support at Compuware before working within the CA IDMS technical support at Ajilon.
During the course of his career, he carried out several trainings, including all the CA IDMS courses offered by CA Technologies. He has the ability to speak with confidence in front of a group in which he can make himself easily understood. Helpful and friendly, he is always available to help his customers.
Passionate about his job, he enjoys the variety of tasks that he is given at Hera Evolution.
Senior Consultant
CA IDMS, Uniface
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- Mainframe
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Professional Experience
Thanks to his 40 years of experience in software, the senior advisor Mathieu Pageau is a genuine resource with regards to the maintenance and the optimization of IDMS databases.He is very familiar with the 4-gl Uniface application development tool. He is in fact the main advisor for performance issues and assistance in the development of this tool.
What’s his main strength? Surely problem-solving! He specializes in the research solutions. Far from fearing from new forms of learning, he has a great ability of learning new technologies in addition to having an excellent memory.
He offers a great listening approach towards his customers and he is able to quickly understand their requirements, in order to as quickly resolve their problems.
Enriched by his in-depth experience, Mathieu Pageau previously worked at IDMS technical support, at the IDMS training and at the sales support, for about a decade, at Cullinet. He then worked for about eight years at Uniface at the training, the sales support and the technical support for the 4-gl Uniface tool.
Passionate about software, he always shows an insatiable thirst for knowledge. In doing business with him, you can make sure that he is aware of the latest innovations on the market, enabling him to solve your problem.
Conseiller sénior
CA IDMS, IMSm Cics
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- CA IDMS
- IMS
- CICS
- Mq Series
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Professional Experience
After having worked in several countries, Joseph Mele is back in Canada where he currently holds the position of senior advisor for Hera Evolution. His 30 years of experience, his autonomy, his speed in delivery and his and versatility surely make certainly a great asset for its customers.At Hera Evolution, he is in charge of the consultation with regard to architecture systems and software technical support, the database management, as well as software installation and update. The complexities are not intimidating to him. He is able to implement a project and run within the prescribed deadlines, even if they are short. Since he mastered various ways of working, he is easily adaptable and and is welll aware of his limits.
He likes working at Hera Evolution, a human endeavour where he is far from feeling just like a number. He appreciates his colleagues and this work provides him with great satisfaction.
Early in his career, he worked for the DMR group, specializing in software consultation. He held a similar position. He was given important mandates which have enabled him to develop abilities that he is currently using, every day, in his work at Hera Evolution. He then developed the first police information system for the City of Montreal police service. Then, he became project manager for a human resources management system at General Electric, in Italy.
The jobs he has held in the past have enabled him to acquire determination, autonomy, creativity, and ingenuity, qualities appreciated by his customers on a daily basis.
Joseph Mele has the ability to understand different viewpoints. He is patient and sociable.
Conseillère sénior
CA IDMS
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Professional Experience
Database administration no longer holds any secrets for the senior advisor Marie-Josée Morin who possesses 26 years of experience in this field.Her job? To make sure that the databases are operational and that they contain the right information.
Aimed with very strong problem-solving skills, Marie - Josée Morin is also incisive and in-born perfectionist. Do you have a problem to entrust to her? Rest assured that she won’t give up easily.
She knows exactly how to make herself understood by her customers and she always asks the right questions in order to find the easiest way to obtain the necessary information to the resolution of a problem.
This senior advisor enjoys her work at Hera Evolution very much which propels her, day after day, into a wide variety of tasks and environments, while enabling her to meet different styles of customers. She especially enjoys providing at distance support.
Ms. Morin began her career as a database administrator at Montreal Trust and Desjardins Trust. These positions also led her to work at technical support and to develop tools to help developers optimize their work.
She afterward worked as a self-employed software consultant and then for the DMR group, Progestic and Compuware.
The wide variety of projects on which she has worked have enabled her to develop expert experience in her field. Her previous jobs have in fact contributed to her learning several systems, products and work constraints as means of enabling her to develop optimal working methods.
Describing herself as an organized and straightforward person, Marie - Josée Morin also has good analytical skills.
Conseillère sénior
CA IDMS
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- Mainframe
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Professionel Experience
Recognized as a leading authority with regards to IDMS database management, the senior advisor Laura Rochon is surely an expert in her field.Not surprisingly that she is President of the Quebec Committee of IDMS Users, since 1996, and Vice-President of the IDMS User Association since 2004. She was in fact President of this international association, from 2002 to 2004.
Passionate about her work, she is only to delighted to support customers with the CA IDMS systems and help them make better use of this product. She works as much at the database management level than at the technical support of development teams.
Stress is no issue to Laura Rochon. On the contrary, she uses it as a motivating factor to perform. Adapting easily to tight deadlines, she has no difficulty in managing several projects at the same time.
Her extensive experience with the CA IDMS product is certainly an undeniable advantage for her customers. She in fact possesses 30 years of experience in this field. She loves this product which is, according to her, the best database management system. Having worked with various customers, she is easily able to solve different types of problems. The product no longer holds any secrets for her!
As means of sharing her knowledge, she gives courses to database developers and administrators.
This senior advisor began her career at Montreal Trust where she held the position of database administrator. She then worked at the francophone technical support and the customer support, at Cullinet. Later, she worked for Gespro, Compuware and Ajilon as a software consultant.
When she chose to work at Hera Evolution, she actually followed his boss Pierre Lapointe, because she knew that finding a great boss is not easy.
Far from contenting herself from already existing knowledge, Laura Rochon attends the CA Technologies’s conference every 18 months to improve her work skills in addition to occasionally acting as a host.
Conseiller sénior
CA IDMS
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Professional Experience
Possessing great problem-solving skills, senior advisor Sylvain Beaunoyer’s primary function is to ensure the integrity of all CA IDMS database. His position also consists in verifying that the data is accessible at all times. It also develops tools to increase the performance at the level of data retrieval. His goal? To create tools geared towards helping customers!Sylvain Beaunoyer already held a position as lead CA IDMS database administrator for Revenu Québec, for nine years. Previously, he was a software application developer, for the same employer for 10 years.
A true workaholic, this senior advisor is also an in-born perfectionist, meticulous, calm, patient and persevering. He sees big problems as challenges and does not give up very easily. He loves seeking for solutions and solving problems. He is passionate about software technology and the world of mainframe computers.
Within his role at Revenu Québec, he was brought forth to work with Laura Rochon and Daniel Bureau, whom he very much appreciated. When he gained the opportunity to work with them at Hera Evolution, he jumped on board.
Analyste de marché
Ventes
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Professional Experience
Finding customers: here is the role of the market analyst Paul-André Dupuis! Aware that there is a great demand for services offered by Hera Evolution, it sets out to seek, day after day, for new prospects that might greatly benefit from these services.In order to achieve this, he must first determine where the demand emanates from or in other words to whom Hera Evolution services could be useful. He is very tenacious and perfectly understands the different problems that customers may face and the possible interventions.
With twenty years of experience in his field, Paul-André Dupuis enjoys working for Hera Evolution, since the company offers an innovative service. He has in fact always worked with innovative tools.
He began his career in a similar position for Info Innove company who sold an innovative dashboard indicator management development software. Then, he also previously worked in the same field for Multi-Sig. His experience enables him to target potential customers and to offer them a solution to their problems.
Being extremely curious, he has an insatiable thirst for knowledge. By not doing anything halfway, he even learned Vietnamese. During his spare time, he is used to running and even participates in marathons.
President
Hera Evolution LLC
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- Management
- Technology
- DataBase
- Forturne 500
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Professional Experience
Hera Evolution team can count on the expertise of Andrew M. Garlick to manage the company’s U.S. division. From April 2013, the latter is the Chairman of Hera Evolution USA. His role? He works at the sales and business development level. He works in collaboration with Jean Guilbault and Pierre Lapointe of Hera Evolution Canada. He is also one of the partners of Hera Evolution USAHe is also the Chief Executive Officer (CEO) of The Garlick Group, a consultancy firm specializing in IT governance management, complex systems implementation, project and program management, and regulatory compliance.
Prior to forming "The Garlick Group", he was Senior Vice-President, Business Systems, for WPP Group USA. He was responsible for the policy development and oversight of financial, HCM, and other business systems in North America for all the WPP Companies. He also served as the Group’s main Chief Information Officer (CIO) for WPP's Specialized Communications Group and WPP's Digital Group.
He is also involved in several global initiatives such as the assessment of WPP’s IT infrastructures and costs at a global level, including the consolidation and outsourcing of WPP’s IT infrastructures, HR service and payroll systems.
Before that, he was Chief Information Officer (CIO) of Young & Rubicam, Inc. His expertise? Managing from one end to the other a project pertaining to a complex business system. He gained his experience by working with major best-selling systems such as Oracle, People Soft, Microsoft Dynamics, Exacts, Lawson and Netsuite.
He has the reputation of designing and implementing systems that meet the needs of users. He is also an expert with perfect knowledge related to business data management tools.
He has been in the Advertising and Media industry for 25 years, working for Campbell-Ewald in Detroit in the 80's, and joining Young & Rubicam in 1993 as IT Director for North America.
He spent the first half of his career in Finance, including Treasurer of the University of Detroit and Controller of Campbell-Ewald Co, where he built and installed a number of financial systems. He then made a switch from finance to technology.
He is also expert in the non-profit sector. In addition to the 10 years he spent as Head Treasurer at the University of Detroit, he has served on numerous boards and was instrumental in helping the CYO Archdiocese of Detroit and the Michigan Performing Arts (Youth Theatre). He has volunteered for several organizations including the United Way for Southeastern Michigan.
After his daughter was afflicted with a serious emotional disorder, in 2001, he founded the non-profit organization "The Family Support Organization of Bergen County" which provides education, support, and advocacy to parents and caregivers of children with mental, emotional, and behavioral problems. He is recognized as a powerful advocate for the family voice in Children's Mental Health, and has received a number of awards for his work in this area.
In addition to having an MBA in Business Administration from the University of Detroit, he also has a BA in Philosophy from the Sacred Heart Seminary and holds an MA in Classical Literature from Wayne State University and and holds a Certificate in College Business Mgmt. from the Univ. of KY. He is both a certified Project Management Professional (PMP) and Human Resources Information Professional (HRIP).